LIVE SHOW

Nature’s Magick holds a weekly Live Show on their Facebook Page at 2pm - 6pm on Saturday or 1pm - 5pm on Sundays. Times are subject to change, so check our page for any updates on the day.

We also have a YouTube channel where you can watch timestamped replays which make it easy for you to see what collections were shown and when.

To claim an item, simply comment SOLD / MINE / CLAIM and the item code as shown by the host.

TIP: Sometimes Facebook filters comments, so the host may not see your comment when you use the words Sold or Claim. We have noticed that using any EMOJI 😊 with the item code can help overcome this.

Live Sale Policies & Guidelines

• Claiming an item is a commitment to buy - i.e. follow through with payment for your purchase. Please only claim what you can afford to pay for!
• The first sold comment that the host sees on their end is the person who will get that item. Your comments may appear first on your screen, and appear in a different order on the host's screen. Our decision is final. Any discrepancies we are happy to screenshot our end to show if needed.

If someone asks to see a specific stone or item, they have first pick. When we are showing a requested section or pieces to a particular customer, that customer gets to pick first. If you see something you want to buy whilst we are showing someone else, simply comment NIL (next in line) and the item code. If they don't want that item, it's sold to you!

If you are a new customer, all we require is your email address for invoicing, and you can fill out your shipping details at checkout. All invoicing is done via our website, and payment is made via a secure payment gateway. We will send invoices out on Monday mornings, and ask that you please make prompt payment within 3 days, or if you require longer, you can request a payment extension to align with a pay cycle.

We offer PayPal (including pay in 4), ZipPay, AfterPay and accept credit cards.

If you change your mind during the live sale and wish to put back an item, please let us know in the comments during the live so we can put the item back and allow other buyers a chance to purchase. Once the Live Show has ended, we kindly ask that you only cancel with a good reason, and that if you need to cancel please do so before we send out invoices.

Customers with outstanding invoices (invoices unpaid after 7 days) and payment arrangements in place are requested to pay their outstanding invoices before you continue to add more items to your basket. We would never publicly tell you not to buy or request payment during a live show, but may discretely request for you to message us about your order before you buy anything else, or we may message you with a reminder to make payment prior to continuing to shop.

If you are planning to make payment within the next day or two for the outstanding invoice, and can afford to add more to that invoice and pay for all items within the 3 day timeframe, then please send us a message letting us know that is what you will do.