Afterpay & Zip Pay Available


How It Works

General Information

How do I place a bid?

To place a bid, you must first log in to your account. If you do not have an account, please sign up for one. Once logged in, navigate to the item you wish to bid on and enter your bid amount.

Is there a minimum bid increment?

Each auction will have a starting price listed. Bid increments are determined automatically as specified below:

  1. Current Bid: $0.01 - $0.99
    Bid Increment: $0.05
  2. Current Bid: $1.00 - $4.99
    Bid Increment: $0.25
  3. Current Bid: $5.00 - $24.99
    Bid Increment: $0.50
  4. Current Bid: $25.00 - $99.99
    Bid Increment: $1.00
  5. Current Bid: $100.00 - $249.99
    Bid Increment: $2.50
  6. Current Bid: $250.00 - $499.99
    Bid Increment: $5.00
  7. Current Bid: $500.00 - $999.99
    Bid Increment: $10.00
  8. Current Bid: $1,000.00 - $2,499.99
    Bid Increment: $25.00
  9. Current Bid: $2,500.00 - $4,999.99
    Bid Increment: $50.00
  10. Current Bid: $5,000 +
    Bid Increment: $100.00

What if I want to buy a product that is for auction without bidding?

We recommend participating in the auction to secure your desired product. Waiting until it ends carries the risk of it being claimed by another bidder. Embrace the thrill of bidding to increase your chances of success and secure your favourite item!

Can I edit or cancel my bid?

No, once an auction ends, bids cannot be edited or cancelled. Please make sure you are certain before placing your bid.

Winning and Payment

What are the payment options?

We accept payments via PayPal, credit card, Afterpay, and Zip Pay through our secure checkout on the website. Please ensure you complete your payment within 24 hours of receiving your invoice.

What if I don't pay within 24 hours?

If payment is not received within 24 hours, the item will be offered to the next highest bidder (NIL). Non-paying buyers will be banned from participating in future auctions at Nature’s Magick.

What happens if I win an auction?

If you win an auction, you will receive an invoice via email. You are required to pay for the item within 24 hours. Once payment is received, we will process and ship your order according to our shipping policy.


What are the shipping costs and policies?

We offer free postage within Australia on orders over $200. Additionally, orders over $400 (up to 3kg) will receive a free express upgrade. For more details, please refer to our Shipping Policy.

Can international buyers participate in the auctions?

Yes, international buyers can participate in the auctions. Please note that shipping costs and times will vary based on your location. Additional customs fees may apply. For more details, refer to our Shipping Policy.

Support and Policies

How can I contact customer service?

For any questions or concerns, please contact our customer service team via our website contact page or email at We are here to assist you.

What if I have a problem with my purchase?

If you encounter any issues with your purchase, please refer to our Refund/Exchange Policy for guidance on how to proceed.

Are you ready to bid?