All our products are hand selected for their aesthetic, quality and energy, and are natural and genuine gemstones, sourced from reputable suppliers.

We aim to be honest and transparent about any gemstones that have been treated or enhanced, or are synthetic, and disclose this information to the best of our knowledge. You can see within each gemstone's collection information about any known enhancements to that stone. 

At times, it can be hard to know if some gems have had treatments or enhancements to their colour, as there is a lack of regulation regarding disclosure of such information within the gemstone industry, however we do our best to disclose information when we can.

We offer a 12 month warranty and manufacturing guarantee on all our sterling silver jewellery (excludes chains).

Our “Manufacturing Guarantee” covers for faults in manufacture and design. If a jewellery piece is compromised because of an inherent fault in manufacture, we will take responsibility to offer a full refund, or where possible, repair items at no cost when circumstances allow. If repair is not possible we will endeavour to replace such items with another of the same model or substitute the item with another similar item where possible. If replacement is not possible, a refund will be offered as per our Refund Policy.

Click here to read our full Warranty Guarantee.

For peace of mind, all items are shipped with tracking through Australia Post and can be insured if you choose to. We know you'll be eager to receive your items, and will fulfil your order as soon as possible. You can expect to receive notification of your order being shipped within 1-2 business days.

We ship domestically and internationally. Delivery times vary by country, please visit Australia Post's website for postal delivery times and cost.

You can shop with confidence knowing that you have 7 days to return your item for a store credit. You can read our full Returns Policy here.

To keep your silver and silver gemstone jewellery looking its best, follow these care tips

• First, store them in a cool, dry place, preferably in individual pouches or a lined jewellery box to prevent tarnishing and scratches.
• Avoid contact with harsh chemicals, perfumes, and lotions, which can dull the metal and gemstones.
• After wearing, gently wipe the jewellery with a soft, lint-free cloth to remove oils and residue. Periodically, use a silver polishing cloth or a mild silver cleaning solution to restore their shine, being cautious not to damage any gemstones in the process. You can find a high quality polishing cloth here!
• Lastly, when not in use, keep your pieces securely stored to maintain their beauty for years to come.