We proudly offer a 12-month manufacturing warranty on most jewellery pieces.
Our warranty covers genuine manufacturing or workmanship faults under normal wear. Where appropriate, we may offer repair, replacement, store credit, or refund in accordance with our Warranty and Returns Policies.
Blue Turtles jewellery pieces include their own lifetime manufacturing guarantee provided by the brand.
If you experience an issue with your jewellery, please contact us with your order number and clear photographs of the item so we can assist you promptly.
This warranty operates in addition to your rights under the Australian Consumer Law.
