We offer a 12 month warranty and manufacturing guarantee on all our sterling silver jewellery (excludes chains).
Our “Manufacturing Guarantee” covers for faults in manufacture and design. If a jewellery piece is compromised because of an inherent fault in manufacture, we will take responsibility to offer a full refund, or where possible, repair items at no cost when circumstances allow. If repair is not possible we will endeavour to replace such items with another of the same model or substitute the item with another similar item where possible. If replacement is not possible, a refund will be offered as per our Refund Policy.
