Live Sale Payment and Shipping Info
Live Sales Payment Policy:
- Payment on invoices is due within 48 hours of receiving it. All orders are to be paid by Thursday 3pm latest to give us time to pack orders for collection on Fridays.
- If you need longer to pay and your order is over $200, please message us with your preferred payment date within 2 weeks maximum, and we will happily accommodate your payment request.
- No Laybys or split invoices. Afterpay and Zip pay available for extended payment plans.
- Please only buy what you can afford to pay for that week (or use Zip or Afterpay!)
- Any orders that are unpaid by the following Friday (no payment arrangements have been made) will be put back out for the weekend’s Live Sale
- Customers with outstanding invoices cannot continue to shop live until they have paid their outstanding invoice.
- Customers who do not abide by our policies around payment and continually fail to pay on time or at all, will be temporarily suspended from buying during live sales for 4 weeks at our discretion
- Orders will be posted weekly on a Friday – there is NO delayed shipping of orders, except in special circumstances.
- Orders from Facebook and Instagram Live Sales can be combined for postage within the week.
- Final paid orders are packed on Thursdays, so All orders are to be paid by Thursday 3pm latest
- Shipping is FREE on domestic orders over $100, up to 5kg. Over 5kg is ½ price shipping.
- Express Post upgrade free on orders over $300, up to 5kg, then 1/2 price shipping at our discretion.
- Orders under $100 are at Australia Post rates & based on weight.
- International shipping is available! You will be charged shipping based on the weight of your order.